Terms and Conditions

Terms and Conditions – Dustix.co.uk

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Welcome to Dustix.co.uk. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing an order.

1. About Us

This website is operated by Dustix.co.uk, a UK-based e-commerce business. Throughout the site, the terms "we", "us", and "our" refer to Dustix.co.uk.

2. Eligibility to Purchase

To place an order with us, you must be:

  • At least 18 years of age, or have permission from a parent/guardian.

  • Legally capable of entering into binding contracts.

3. Products and Pricing

  • All product prices are listed in British Pounds Sterling (£ GBP) and include VAT where applicable.

  • We reserve the right to modify prices or discontinue products at any time without prior notice.

  • We strive for accuracy in product descriptions and images, but slight variations may occur.

4. Orders & Payment

  • All orders are subject to acceptance and availability.

  • Payment must be made in full at checkout via accepted payment methods: credit/debit cards, PayPal, and other methods as displayed.

  • Once your order is confirmed, you will receive an order confirmation email.

5. Shipping & Delivery

  • Orders are processed within 3 business days (excluding weekends and UK public holidays).

  • Estimated UK delivery time: 3 to 7 working days from dispatch.

  • Delays may occur during busy periods or due to courier issues. We are not responsible for delays outside our control.

  • International shipping may be subject to customs duties and taxes which are the buyer’s responsibility.

6. Returns & Refund Policy

  • You have 14 days from receipt of your order to request a return or exchange, in accordance with UK Consumer Contracts Regulations.

  • Products must be returned unused, in original packaging.

  • Return postage costs are the responsibility of the customer unless the product is faulty or incorrect.

  • Refunds will be processed within 7 working days of receiving the returned item.

7. Intellectual Property

All content on Dustix.co.uk, including logos, text, images, and graphics, are the property of Dustix.co.uk and protected under copyright law. Reproduction without permission is prohibited.

8. Limitation of Liability

We are not liable for:

  • Losses not caused by our breach.

  • Business losses or commercial damages.

  • Any indirect or consequential losses.

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal data.

10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising will be handled exclusively by the UK courts.

11. Changes to Terms

Dustix.co.uk reserves the right to modify these Terms at any time. Changes will take effect upon being posted on this page.

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